Clients
The ESP Solicitors team extends way beyond our colleagues.
Our Clients
We are incredibly passionate about what we do, but do not take our word for it. Hear what our customers have to say…
Angela Hughes
ESG Policy & Compliance Manager, Speedy Services
ESP Solicitors’ expert legal support have been gamechangers for our HR team at Speedy Services. Our partnership has revolutionised our ER case management, enabling us to make informed decisions swiftly. With ESP Solicitors as an extension of our team, we’ve gained not only pragmatic advice but also valuable coaching, ensuring we stay ahead of employment law changes
Adam Dilks
Head of ER, Greene King PLC
ESP Solicitors was appointed – and continue to be retained – for their unrivalled ability to provide confident and sound HR and legal advice, while remaining responsive and accessible.
The team and I have significantly expanded our knowledge in terms of employment law, and we’re in a stronger position to deliver first-class support for our representations. A knowledgeable, commercially-minded and consistent point of contact at ESP Solicitors is what has fostered such a positive learning environment, alongside the focused solicitor-led training.
Carly Durcan
Head of Employee Relations, Entain PLC
We were using some pretty expensive city lawyers before — but we wanted to get one consistent supplier, whilst being conscious of the cost. We chose ESP Solicitors after careful consideration of all our options. There is a real in-house feel to the relationship, in that they know our business and the issues we face.
The wider HR team can avoid the cautious approach you can naturally adopt when costs are on the clock every time you pick up the phone to a lawyer which can, in turn, lead to the ER team not making certain calls solely down to cost implications. The ESP Solicitors model means they can sense check cases daily and are less inclined to take a risk when specialist advice is readily accessible. I think the sense checking or sounding board part of the ESP Solicitors model is very valuable.
Yolanda Wijesinghe
HR Director UK & Ireland, PVH
The advice we used to receive was rarely commercial. Previously, we spent a lot of time, effort and budget on dealing with ER issues; now we don’t because we’re with ESP Solicitors. They are able to give us super commercial advice which ensures positive results that are felt across the business.
It has transformed the HR function and this has made an impact on the business. We are able to capitalise on the time saved to do the projects we knew would make a difference. The wider business is already recognising this.
Meriel de Lacey
Head of UK HR operations, Dentsu International
I became aware of ESP Solicitors’ service offering before I was in a position to make a decision on service providers. When that changed, one of the first things I did was reach out to ESP Solicitors – having previously spoken to one of their business development executives.
We were already using an outsourced law firm and a HR resource system, but they weren’t able to adapt to our employer brand. When we spoke to ESP Solicitors – and discovered everything we needed was under one roof – there was simply nothing else like it on the market, so the decision was an easy one to make.
Joanne Budden
Employee Wellbeing and ICS Manager, Epping Forest District Council
ESP Solicitors is revolutionary in its support of our in-house People Team, the advice has always felt really commercial, and we get a wider perspective than we might via the more ‘traditional’ lawyers that local authorities typically use. I have been in HR for 23 years and it is easy to forget ourselves when prioritising personal development. ESP Solicitors does not just offer an employee relations case management tool and specialist legal support, the organisation works with us to continually upskill colleagues.
With ESP Solicitors’ help, our colleagues feel confident when managing complex ER matters and know when to escalate incidents to our dedicated advisors who are truly an extension of our team.
Rachel Hawkins
HR Director, Volution Group PLC
ESP Solicitors feels like the fifth member of our team and the advice offered is invaluable to us. We have a great working relationship with our lead and buddy legal advisors, and the team is contactable whenever we need them, and always respond in a timely manner. Our advisors are there in the hour of need and we have no qualms about engaging in a full and frank conversation with them.
For the business, it is all about trusting the advice received, and we get that in droves! ESP Solicitors offers a truly exceptional service and gives the senior leadership team such confidence – and reassurance – that we have no issue in renewing our contract year upon year.
